✦ Support
Questions, answered.
Everything you need to know about scheduling, secrecy, media storage and the Memory Movie.
Joy Reveal is a digital celebration platform. You create a scheduled event for a birthday, farewell, promotion, anniversary or milestone, invite people to secretly contribute messages, photos and videos, and everything unlocks together at your chosen reveal moment.
Families planning a birthday surprise, friend groups organizing a farewell, and HR teams running company milestones all use Joy Reveal. If more than one person wants to celebrate someone together, it fits.
No app required. Every celebration is a private web link that works on any phone, tablet or computer — contributors just tap the link and start adding to the surprise.
Once a contribution is submitted, it's locked from view — including from the event organizer and the guest of honor — until the exact reveal date and time you set. There's no preview, no partial unlocking, no way to peek early.
Every celebration link is private and unguessable, and we never index reveal pages publicly. You control exactly who receives the invite link.
Yes. Organizers have full moderation control and can remove any contribution or contributor at any time before the reveal.
Everything contributed is compiled into your downloadable Memory Movie at the reveal. After a short grace period, original uploaded files are automatically archived and cleaned up from our servers — so you keep the memory without paying for permanent storage.
It's an auto-edited highlight film combining every photo, video clip and written wish into one cinematic video with music, transitions and captions. It's yours to download in HD (or 4K on Teams) and keep forever.
JPG, PNG, HEIC, MP4, MOV and most voice-note formats are supported. Free plans support files up to 100MB each; paid plans raise that limit and support longer videos.
Yes — the Spark plan is free forever and includes one active celebration with up to 15 contributors and a 720p Memory Movie. Perfect for trying Joy Reveal for a single event.
Absolutely. Upgrade, downgrade or cancel anytime from your account settings — no long-term contracts, and yearly plans include a 20% discount.
Yes, reach out to our support team with proof of nonprofit or education status and we'll set you up with a discounted Teams plan.
Ready to plan a surprise? 🎊
Start free, invite your people, and let the countdown build the excitement.
Create a reveal page now →No credit card required · Free plan includes 15 contributors